Terms & Conditions

CHECK IN POLICY: Check in begins at 3:00pm. Early check in may be available for a fee of $30. Please text 773-839-3920 24 hours prior to your stay to confirm availability. 

We DO NOT offer a 24 hour front desk, bellman or concierge. All guests are responsible for transporting their own luggage. Check out is at or before 11am. 

CONFIRMATION: All reservations will be confirmed via email. It is the responsibility of the guest to notify us in the event that email is not received within 48 hours after you have made your reservation. If you do not have an email confirmation within 48 hours of your reservation, you do not have a reservation with us.

CANCELLATION POLICY: If your reservation is cancelled before 12:00 noon CST 7 days prior to your stay, a full refund is provided. Any cancellations that fall within the 7 day window will result in a full charge of the reserved stay. No-shows are charged the full cost of the reserved stay and it is non-refundable. Any guests terminating their stay for any reason prior to their agreed upon check out date will be charged the full cost of the reserved stay. 

MAXIMUM NUMBER OF GUESTS PER ROOM: The maximum number of guests per room is 2. No visitors of our guests are allowed on the room floors after 9:00pm. No exceptions.

MINIMUM STAY REQUIREMENT: We require a two day minimum stay Friday - Sunday. There is no minimum stay requirement Monday - Thursday. During certain periods of the year, minimum stay policies are adjusted at our discretion and based on room availability.